California notice at collection.
This notice summarizes the personal information DispatchAi may process for California residents when a company, office user, driver, or invited user uses DispatchAi. It covers categories, purposes, source categories, disclosure context, and retention criteria for the customer-controlled trucking operations service.
| Category | Examples | Purpose | Retention summary |
|---|---|---|---|
| Identifiers | Name, email, phone, driver ID, account ID, company ID, device/session identifiers. | Account access, tenant isolation, support, security, and audit records. | While the account or tenant is active, plus legal, security, dispute, and compliance needs. |
| Commercial and operations information | Loads, customers, routes, equipment, messages, documents, payroll review, billing review. | Provide trucking operations workflows and customer-requested integrations. | Based on customer recordkeeping needs and applicable obligations. |
| Sensitive personal information | CDL, medical card, profile photo, driver document uploads, precise location if enabled, and SMS channels if configured. | Driver readiness, compliance review, document filing, safety workflows, and fleet operations. | Limited to service, security, compliance, legal, and customer-controlled retention needs. |
| Internet or network activity | Login events, cookies, Cloudflare Turnstile results, push tokens, localStorage preferences, audit logs. | Security, sign-in, fraud prevention, troubleshooting, and product operation. | As needed for service integrity, support, and security. |
| Audio, visual, and sensor data | Camera uploads, document scans, profile photos, dashcam/device safety clips or alerts when configured. | Document review, safety review, hardware pilots, and company-controlled operations. | Based on customer configuration, safety review, and recordkeeping requirements. |
| Inferences and automation outputs | OCR/Textract fields, filing confidence, safety review cues, readiness labels, missing paperwork suggestions. | Support review-first workflows and exception handling. | Stored with the related operational record or audit trail. |
Sources and disclosures
Source categories include the customer company, company owners and office users, drivers, invited users, uploaded files, dispatch and payroll workflows, device/browser activity, customer-enabled integrations such as Gmail or Smartsheet, and service providers that help operate the platform. DispatchAi discloses information to service providers and customer-enabled integration providers for the purposes described in this notice.
Do not sell or share
DispatchAi is not configured to sell personal information or share it for cross-context behavioral advertising. If that changes, DispatchAi will update this notice and provide the required choice.
California rights
- Request to know, access, correct, delete, or receive a copy of covered personal information.
- Request limitation of sensitive personal information where applicable.
- Designate an authorized agent, subject to verification.
- Receive non-discriminatory treatment for exercising privacy rights.
Submit a request
Use Privacy Choices or email support@braceops.com. Drivers should also contact their company because the company controls many operational records.